Complaint Handling
Customer Complaints & Feedback
Blue Ribbon Motors is committed to providing exceptional service to every customer. However, we understand that there may be times when expectations are not met.
In such cases, our team at Blue Ribbon Motors is dedicated to addressing concerns and feedback with professionalism, respect, and efficiency.
If you wish to submit a complaint or provide feedback, the process is simple. Reach out to our Customer Relations Manager using the details below, and we will handle the rest.
Contact Information
How We Handle Complaints & Feedback
- ✔ Your complaint or feedback will be acknowledged within one business day.
- ✔ We will keep you informed throughout the process.
- ✔ Our team will investigate the matter thoroughly, gathering all relevant information.
- ✔ Once resolved, an authorised representative will inform you of the outcome and any next steps.
Blue Ribbon Motors is committed to fairness and compliance with Car Brand Warranty and Australian Consumer Law, ensuring your rights are upheld.
For more details on consumer rights, visit: www.accc.gov.au